 Dear Friends of Raven Hill Botanicals, In December, I sent out a newsletter with the news that I would be closing my doors. However, I heard such an outcry from my customers that I thought I should re-access my options and see if I could save it, or at least save it at some level. After Christmas, I usually take some time off for much-needed rest and recovery after the long holiday season. This year has been doubly hard for me after the loss of my dear mother, and it has taken me longer than usual to get to this matter of my little cottage industry. The story of my business began seven years ago. On January 1, 2022 I entered the eighth year of business. I thought that a full seven years was a good long run for a business into which I have poured my heart and soul. We are already into February, and I apologize for not getting this newsletter out earlier. If I try to resurrect my business or a part of it that has the most interest, I would greatly appreciate your feedback in order to know if I should try to keep it going. Many of my skincare customers are wondering when I will be able to get inventory in stock. Things may change, as far as bottling and packaging, but rest assured, it will be the same quality product you are accustomed to receiving. Do not hesitate to contact me at info@ravenhillbotanicals.com or by responding to this newsletter. I was feeling very devastated by the decision to end the business. I have always felt so wholly invested in it. Still, I needed to do something soon because I have significant expenses with the website coming due again with the e-commerce for the year and reinvestments into supplies for running the business. It is amazing what it takes even for a cottage industry like mine, but dealing with every aspect of a business without help is part of the issue. I was hoping to be able to branch out and have needed some representatives, but with the on-going pandemic everything has been even more difficult. There was a great outpouring of love from my customers pleading with me to find a way forward and then came the award from LuxLife. So I find the next step will be to find out people's favorites and preferences. I must know this to prioritize what I will be able to do. I would appreciate whether you could also communicate to me whether you would be a month or bi-monthly supporter of the skincare lines. Thanks for getting back to me in a timely fashion. Some of you may have heard that I won a prestigious award from LuxLife luxury magazine at the end of 2021~The Global Excellence Award~ if you would like to see it: https://www.lux-review.com/winners/raven-hill-botanicals/ Following is a list of my products. If I continue with this business, it is critical to have customer feedback on this. The matter will have to be laid to rest, once and for all with your feedback or lack thereof. Find the complete descriptions and ingredients lists on About Our Products and under the product descriptions.
PLEASE CAST YOUR VOTES FOR YOUR FAVORITES, AND BE SPECIFIC PLEASE! INFO@RAVENHILLBOTANICALS.COM OR BY REPLYING TO THIS NEWSLETTER
6 Comments
Renee Valley
2/7/2022 12:58:38 pm
Ev, you must know already that the body butters are my favorite. I am going crazy trying to find any to replace yours. I bought one at Rockin' Rudy's only to find that I did not like the scent. I gave it to a friend. I am very scent conscious, and I love all the scents you use. Then I bought something at the Good Food Store, cocoa butter, but the texture is terrible, hard. Long story short, I love the body butter! Thank you for your feedback Renee, you are one of my loyal customers. I’m going to look at the scenario and see what I can do and what customers favorites are. I still have a couple of body butters if you’re interested. I’ve got a small 4oz Cheer Up, 2–8 oz Euphoria, 1–8oz Citric Bloom. I did mention in the earlier email where I was announcing and I going to stop, that there would still be things on the website for sale, although a lot of things are sold out. Right now I’m trying to assess whether I’ll be able to produce at least the SIRIUS skin care line and the Body Butters and lotions (They really are exquisite and luscious and like no other product that I’ve ever tried myself! What makes them even better is that they are organic!) I can certainly make a batch of the wild Rose Rose Day Crème. Thanks for your vote of confidence!
REBECCA OLSEN
2/7/2022 06:39:05 pm
Since I've only tried the pure-fumes, I can't review any others. But I want to try the body butters. Thank you for your work. Thank you Rebecca! I am still a doTERRA wellness advocate, so I will probably always dabble in essential oil blends. I just am fascinated by it. I wanna take a course in perfumery. Anyway yes the nourishing body lotion and body butters are exquisite and I still have several of those on the website. Right now I’m accessing because I will need to put in supply orders, and update my e-commerce website. All of it will take another investment. So I trying to get an idea of what people really like the most! Thank you for your vote of confidence! 2/8/2022 10:07:28 am
Dear Evelyn, 2/9/2022 09:40:49 am
Thank you for your comments and letting me know your preferences, Carla! I take feedback from customers very seriously. If/When I am able to relaunch the website after the assessment and reorganization, I will take into account your request for unscented lotions and body butters. I already offer unscented Goat Milk Soaps. None of the salves, or balms have any essential oils added. It will be necessary to change labeling from 'Aromatherapy' Body Butters/Lotions to Unscented, which, by the way, is the way each batch is made~unscented. I add in the essential oils to various lotions. It is also because of labeling that I have fixed aromatic blends. I can certainly make the body care without any essential oils, however, the facial skincare formulas will be a little trickier, because the small percentage of essential oils are part of the anti-aging or healing qualities of the formulas. In the future, I may be able to develop a line with no scent. I will work on that! Leave a Reply. |
